Enterprise Rent-A-Car at 12037 Southwest 117th Avenue, Miami, Florida.

This has been the worst rental experience I've ever had in my life. I've scheduled a pick up time at 9:30AM at a repair facility that's 1.5 miles away from the location. They arrived an hour later to pick me up. If I would've know that it would take that long, I would've called an Uber and arrived to the Enterprise location within 2-3 minutes! Upon arrival, they only had limited vehicles (Ford Fiesta and Nissan Frontier). I wasn't pleased with the selection and unhappy with wasting the customers valued time.........especially when I had to travel to be in West Palm Beach by 11:30AM. After all of that, I took the Frontier and swapted the pick up truck in another location. In all.....my entire morning was wasted and I had to cancelled my meeting in West Palm Beach. This type of service is unacceptable! Definitely I won't be using Enterprise ever again, which I had used them multiple of times. They should valued more the customers time and not have them wasted their entire morning, even after calling them 3 times to see why it was taking so long. All they kept on saying, the driver is on the way. Seriously! It doesn't take an hour to drive 1.5 miles. Unacceptable service!